CService Direct - Outsourced Call Center Services
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CService Direct : How it Works

How it Works

Engaging CService Direct is fast and simple.

Requirement Gathering and Analysis
Step 1:
Requirements
Provide a brief outline of your business and your needs so that we can understand your service requirements.

Select the Service that works for you Step 2: Service Package
Tell us what Service Package you want (Answering Services, Customer Service or Technical Support) and the number of skilled Service/Support Representatives required. You can also ask for a free consultation on a customized service package.

Recruitment and Selection Process Step 3: Service Contract
Our Service Contract is straightforward and it clearly defines responsibilities to ensure the best outcomes for our mutually beneficial business relationship. When the contract is finalized and the initial payment made, the service delivery process will be initiated.
Finalizing the Terms of Contract Step 4: Service Delivery
After the Service Package is selected and you have finalized the Service Contract, our highly skilled team will be specifically trained to cater to your requirements, and begin delivering high quality services to your firm.
Start of Operations Step 5: Ongoing Operations
Your point of contact will oversee your service team and provide the agreed upon reports to ensure our service objectives are being met.


Note: Special Offer: 3-Month Trial Run
Because we are confident with our ability to deliver superior services, we are offering a special 3-Month Trial Run of the service that you will be selecting rather than tie you down to a long term contract without proof of performance. At the end of the trial period, you can complete the full 12 months or discontinue our service at your discretion.

Value Proposition

  1. Experienced professionals delivering superior services
  2. No set-up fees and very competitive pricing
  3. 3-month trial without long-term commitment
  4. Fast and simple start-up process
  5. Free consultation on customized service package
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Answering Service
Customer Service
Technical Support