The business process outsourcing industry in the Philippines is not just the latest fad, but is genuinely the most lucrative field at present. Employing more than 2 million Filipinos, it is considered as one of the major movers of the country’s economy. Call center expansions are currently being made outside established commercial districts like Makati and Ortigas. Pampanga, Baguio, and Davao are some of the few places that have been added to the growing business outsourcing network.

As different markets are growing at various rates around the world, the concept and scope of outsourcing is still evolving. This could only mean that there is plenty of space for growth. [...] Read More