http://www.cservicedirect.com/articles/getting-started-in-outsourcing/ Posts about the reality of outsourcing, and more specifically, offshoring call centers abroad. This is the first of what would be many posts about how businesses around the world cope with the changing world of business processes. Sat, 11 Sep 2010 01:06:42 +0000 http://wordpress.org/?v=2.7.1 hourly 1 http://www.cservicedirect.com/articles/getting-started-in-outsourcing/comment-page-1/#comment-11 Jessica Thu, 03 Sep 2009 03:02:03 +0000 http://www.cservicedirect.com/articles/?p=149#comment-11 Latin America is booming with call centers right now. Why? Same time zone, cheaper prices, easily integrated western culture, etc etc. In Buenos Aires, there is a huge amount of people from all over the world for many different reasons - but they all share one thing in common, they need a job! Call centers attract them because often they can speak to clients / customers in their own language. Companies like 5CA are owned by people from the netherlands but headquartered in Buenos Aires. Latin America is booming with call centers right now. Why? Same time zone, cheaper prices, easily integrated western culture, etc etc. In Buenos Aires, there is a huge amount of people from all over the world for many different reasons - but they all share one thing in common, they need a job! Call centers attract them because often they can speak to clients / customers in their own language. Companies like 5CA are owned by people from the netherlands but headquartered in Buenos Aires.

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